9:00 am -2:00 pm
5 hours
Total hours to date: 107
Today, I spent most of the day with Page, who is responsible for reference, non-fiction, the BCPLS website, and teaching computer classes. I asked to meet with her in order to gain some insight and experience with the collection development process, and area that I felt was lacking on my internship checklist. It was so helpful to talk with her and learn how she keeps records and makes decisions regarding collection development. As the only other staff member with a MLS degree besides the director, she was able to relate to my training and speak to specific questions I had regarding what I've learned in school and what is of primary importance in the public library.
We discussed the sources she uses for determining what to order, her priorities, the target reading level for the Burke County public, patron requests made through the front desk, her strategy for which areas of the collection to develop, etc. The areas of non-fictio

n that circulate most are history and biographies, and before she came, three years ago, these were the areas that received the most attention. She still focuses on these areas, but also tries to expand some other much needed areas such as medical information materials. For instance, there were plenty of books on breast cancer but none on prostate cancer, so rather than focus one one particular area, she has sought to broaden many areas of non-fiction, little by little.
I was impressed with the records she keeps regarding the non-fiction and reference collections. She has everything on spreadsheets, so she can sort and recall as needed. Also, as she reads about upcoming titles she is interested in adding to the collection, she adds them to her "wish list" spreadsheets for the coming months. Then, she must prioritize and determine which books to order. Now is a critical time because all of their Foundation money must be spent by May 4 and they will not get more book money all through the summer. Most of the books are ordered through the distributor, Baker & Taylor, and the library receives a discount that is determined by the books' publishers. She estimated that most discounts are around 25%. She must also keep in mind the library's 5-year plan, which includes increasing the collection in specific topic areas. She also leases books on a point system with B&T and she has 10 points per month that can be spent on leases. Books that cost around $27 or less are worth 1 point; $27 to $37 are worth 2 points, etc. Some books that she might have considered leasing, she actually decides to purchase if the purchase amount, with discount, is small enough. Every quarter, the library must return a portion of the leased books but they also may be able to keep some of the books. They can decide to keep books that have been of particular interest to patrons.
One of the biggest challenges that she faces, besides budget constraints, is her own personal bias. She said she must constantly keep a check on her own values and priorities and keep in mind the wide interests of patrons and their needs. She is very particular about the age of the books she purchases and doesn't usually purchase books for the collection that are more than 2 years old. I asked her which areas of the non-fiction are most popular with patrons and she responded: history, narrative non-fiction, computer, cookbooks, health & medical, religion, high school level math & science, and periodically sections like home improvement.
We also discussed the area of reference, which Page said is changing dramatically, at the moment, because of the availability of reference information online. So many of the reference materials are becoming obsolete in printed form because the e-book or online versions are searchable and can be updated quickly. The reference budget also reflects this shift. As a result, there is almost no money for reference, and there is a big need to weed this section. It is already about 1/3 of where it was a few years ago. Religious reference books are still used heavily at this library.
Page also discussed the benefits of coming from a library science program. She graduated from UNC-Chapel Hill and maintains many contacts with her classmates as they have gone on to different areas of the profession across the country. While she originally planned to be a librarian at an academic library, she enjoys her position now, and has found that the ARSL or the Association of Rural and Small Libraries has been very helpful to her. She plans on attending the annual conference in Raleigh this September. I had not previously know that Page was the person responsible for creating and updating the library website, but I learned a little about this aspect of her responsibilities. She uses other library websites for inspiration, and she wants to make the website as user-friendly as possible, especially providing easy access to many of the resources available through NCLive. She uses her knowledge of web design and creates original code for the website. What a great skill to have! I have noticed changes in the website since I've been using it the past few years, and they are definitely positive changes.
Page also showed me how she goes about the weeding process, beginning with a circulation report of books that have circulated fewer than 3 times since the current circulation system was installed several years ago. She started pulling items on that list, but also checked the shelves for books with signs of damage or wear or books t

hat were outdated. We concentrated mainly on travel books, and quickly found many books that were pulled for weeding. It didn't take very long to fill one cart. We took the cart down to Karen, who will process these books for discard. I offered to help out with this process, but it was almost time for me to go for the day, so hopefully, I'll get to do this another day.
Today, I was also able to give a brief tour of the NC room to a patron and her children. She is a personal friend of mine who has 11 children and homeschools them all. She frequents the library often, but was curious about the materials in the NC room and has a specific interest in researching family and farm life in the early 1900s. She would like to write children's books to help document the lifestyle kept by her great-grandparents, and she has been documenting their stories. She wondered what resources might be available to her in order to help provide background she needs to know in order to give depth and understanding to the stories she will write. She is working with a local author, Susan Woodring, who is scheduled to appear at the library later this month. I was able to show her and her children the different types of resources in the NC room.
At the end of the day, I had about 30 minutes, so I repaired several chi

ldren's books downstairs. Most of the books had torn pages, but there were a couple that needed new mylar covers. It makes sense to keep on top of book repairs in order to extend the life of the books.